Google IT Support

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Below are the top discussions from Reddit that mention this online Coursera professional certificate from Google.

This 5-course certificate, developed by Google, includes innovative curriculum designed to prepare you for an entry-level role in IT support.

Binary Code Customer Support Linux Troubleshooting Domain Name System (DNS) Ipv4 Network Model Powershell Linux File Systems Command-Line Interface Directory Service Lightweight Directory Access Protocol (LDAP)

Accessible for free. Completion certificates are offered.

Affiliate disclosure: Please use the blue and green buttons to visit Coursera if you plan on enrolling in a course. Commissions Reddsera receives from using these links will keep this site online and ad-free. Reddsera will not receive commissions if you only use course links found in the below Reddit discussions.

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This professional certificate includes these 5 courses.

Reddit Posts and Comments

2 posts • 62 mentions • top 39 shown below

r/CompTIA • comment
3 points • professormesser

>On the website it claims to adhere to the same objectives as the newly updated CompTIA.

Can you reply with the link to this page?

The only thing I've found close to this is the Coursera course description (, which says:

>You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams.

This means that you will earn a credential for every credential exam that you pass. You will also earn a Microsoft credential if you pass a Microsoft credential exam, and a Cisco credential if you pass a Cisco credential exam.

I think they were really just trying to cross-promote their own training classes, but it wasn't quite so obvious in the execution.

Generally speaking, the Google certification and the CompTIA A+ certification are different and the two certifications are not designed to cover exactly the same objectives.

Follow-up with a link and we'll see if we can figure out what they're talking about.

r/googlecloud • comment
3 points • nwsm

That course looks good.

My friend is doing this one currently. Personally I think it's a bit more practical for actually getting a job (python and git are not used day to day for general IT roles in my experience, but those are still definitely good skills to have long term)

My point about CCNA is that I think it is much more trouble than it'd be worth for you. It is incredibly specific to fulltime network engineers, and I think your goals should be broader and more focused on cloud resource management, just from a job prospects perspective. CCNA is difficult and time consuming even for people with an undergrad in computer engineering (I have two friends/coworkers who got it), and in 2020 it's only essential for people doing low level network work. A lot of that work is abstracted away by cloud providers now.

That being said, attaining your CCNA would give you great insight into how computers communicate and are secured, and would definitely be valuable to you. I just think there are quicker/easier paths to IT.

If you mean Eastern US, I'm in Boston (Amazon is building a big office here), so maybe we'll cross paths :)

r/healthIT • post
7 points • squirrel_eatin_pizza
Would pursuing the Google IT Support Professional Certificate help break into the Health IT field?

I know the Health It field would require some IT experience, would a baseline IT course assist in giving me the background needed to break into the Health IT field?

r/NEET • post
1 points • leanorg92921
Has anyone tried this yet?
r/technology • post
1 points • futuredude
Google IT Support Professional Certificate | Coursera
r/sysadmin • comment
1 points • manx203

Depends on a RAID setup, and the server itself, surely.

Just getting out into IT? I’d recommend this:

r/VeteransAffairs • comment
1 points • fungi0528

Now I may be wrong because I have not done the course but I checked it out briefly before and it never asked me for any money. I didn't take the class at all just looked into maybe doing it.

ETA: I am currently in a Net+ and Sec+ course currently and was told by another student that he was doing it for free.

r/Divorce • comment
1 points • vengefulink

I have hand tattoos and have never had a problem finding an office job. I work in IT, there is a free Google certificate course that could get you started with entry level help desk

r/sysadmin • comment
1 points • DarraignTheSane

This is a far better cert program for a novice to the field, IMO. Provides a good foundational knowledge of all the major aspects of IT work:

r/ITCareerQuestions • comment
1 points • nrtc6650

Thanks for the feedback. I worry a bit about that employment gap as well, but I feel pretty confident that I would be able to find some part time work at the least, which would keep me from having a true gap in my employment. I also just learned that the course is only Monday-Thursday, so that would leave more time to work than I originally expected.

Really, I think two of the most important questions I have here are if the certs are worth my time:

  1. Will the CompTIA A+ help my long term earning potential and put me above equally experience candidates after I have some real IT experience?

  2. Will an IT certification from a community college give me any bit of edge in the long term? Will this be equally helpful to an A+ or will it be meaningless next to the A+?

As for the Google IT Cert, it's not nearly as well recognized as the A+, but from what I've learned it's actually a great course for learning and practicing many skills related to entry level IT.

Money: This would put a massive dent into my emergency fund savings, but I live with a significant other of many years who has great savings and would be able to keep us afloat if I struggled for any reason. My plan would be to get a higher paying job as soon as I finish this program and go into overdrive with rebuilding my savings.

r/CompTIA • comment
1 points • arttic00

How does that compare with ?

r/sysadmin • comment
1 points • dreamkast06

Anything on Coursera

r/singapore • comment
1 points • WoggyPook

From what you say, you might be interested in this:

r/ITCareerQuestions • comment
1 points • gramthrax

I would list some relevant coursework from your CS degree. It's fresh enough to where that still matters here.

I would also consider picking up something on Coursera that would make you stand out. Google has an IT Support Professional Certificate there that will make you stand out as a candidate. It would show me that someone is serious about getting into a new industry and is willing to put in the work.

I think you need to play the long game here and not go for minimal effort if you're looking to break into something new. Worst case scenario is if you go through those courses and don't end up going this path, you still learn something useful you can apply elsewhere.

r/CoronavirusWA • comment
1 points • crusoe

Google has a IT certification program among others.

r/Sysadmin_Fr • post
1 points • theodiousolivetree
Les certificats professionnels Google IT ont-ils une valeur en France?


Est ce que les les certificats professionnels Google IT ont-ils une valeur en France? Comme par exemple, celui-ci? Google IT support professional certificate

J'ai vu ça sur un CV d'un postulant. Et je me posais la question si cela avait une valeur en France car les RH ne connaissent pas pour définir la grille de salaire...

r/JordanPeterson • comment
2 points • PortAuPrinceHaiti

I'm very sorry to hear this. Out of curiosity, any reason you weren't given the 20% pay cut offer? Seniority?

In addition to finding what work you can as others have suggested (and I assume you're going to reach out to the private school headhunters), I don't know what interest you might have in training for other jobs. One example is below, Google training IT people on their own platforms. I can't vouch for this, and there is a cost. But there might be other areas of work out there where employers need trained workers.

Regarding your son and your wife and your teaching: I have taught, so I know how much of one's identity can be invested in the idea of being a teacher. But something a number of years back caused me to realize that from the school's perspective, you're just an employee. And more and more I've come think that when it comes to the bond between teachers and students, the schools are just a middleman.

So while I think everyone is doing a bit more thinking during this pandemic about what really matters to them, you're probably going to have to think harder than most. You're showing strength by grabbing the bull by the horns, so to speak, and writing immediately in order to start to deal with your situation. Keep it up -- even though I don't know you, I'm proud to know that people like you are dealing with tough times well. I wish you all the best.

r/ITCareerQuestions • comment
2 points • dsleestak

You might want to take a look at the two Google offerings linked below. I don't have personal experience with them, but given the constraints you have they might be a way to get something current on your resume at minimal cost.

r/AskReddit • comment
1 points • mspeoplewhy
r/learnprogramming • comment
1 points • retu12345

There are two terms per year, and you can take a maximum of 4 modules each term if you are accepted through the regular (academic) route. Performance-based admission (PBA) students have restrictions on what to take the first semester. Also, check if you qualify for recognition of prior learning (RPL) before registering. That way you can save yourself time and money. Finishing the Google IT Support course ( will give you automatic RPL for How Computers Work module. That will save you time, money and frustration with this program being through trials and errors.

r/cscareerquestions • comment
1 points • i_Charlemagne

Google has an online class program in partnership with Coursera for their IT Support Professional Certificate. This might be the one you're talking about.

r/ITCareerQuestions • comment
1 points • radioszn
r/makemychoice • comment
1 points • andercrypt_256_XTS

I have no background in marketing, but technical support is considered the heart of IT and you should consider previewing if you like it.


r/mexico • comment
1 points • Jebof

Hola! si son los de coursera y me parece que también estan en udacity. Te dejo los links aqui abajo:




r/personalfinance • comment
1 points • BlaxicanX


It's 50 bucks a month and can reasonably be completed in about 6 months.

r/ITCareerQuestions • post
1 points • Jersey86Devil
Is Google IT support professional certificate on coursera respected in the job industry? What do you do at the helpdesk entry-level role?

TLDR: Changing careers after spending the last 7 years in the commercial cable. I was looking at getting into the IT industry.

For the last 7 years, I've been contracting for a company that does the cable companies commercial installs. The company only pays by the job which was good at once, and 40 hours or less per week. Now they are forcing 66 + hour weeks no overtime, no hourly or salary, they still pay by the job and it's less than half of what it once was and work is scarce.

I have been studying android development through Udacity but it'll be at least a couple of years before I reach an employable skill level.

The Google IT course claims to align with the CompTIA certification and it's an area of interest. I don't know what exactly you do in the helpdesk role that I see many people talk about being the entry-level IT job. Is there potential with this course or is it another company with their hands in the pockets of those looking for hopes of a better tomorrow.

r/sweden • post
1 points • Kry0nix
Sweddit, vilka officiellt användbara, gratis (eller billiga) webbaserade certifikat och kurser, kan ni rekommendera?

Inspirerades av denna tråd: [Serious] Reddit, what are some free (or cheap) official degrees, certifications, or titles one could , men insåg att det mest var Googles, och andra internationella företags, certifikat/utbildningar som var relevanta ur ett Svenskt perspektiv. Det flesta andra förslagen var riktade mot de som levde i Nordamerika.

Så min fråga är helt enkelt: har ni några förslag på bra webbaserade utbildningar eller certifikat som kan utgöra en grund för karriärsteg, hobbys och/eller annan personlig utveckling, och är relevanta för en person som bor och lever i Sverige?

Kurserna får helst vara antingen gratis eller med låg/rimlig kostnad.

Exempel kan förstås även vara sådana saker som Googles 'IT Support Professional Certificate', då det är relevant för den Svenska arbetsmarknaden.

r/JordanPeterson • comment
1 points • PortAuPrinceHaiti

There are many online courses you can take. I like Open Yale Courses, where you can listen to a whole semester's worth of lectures, and even do some of the assignments. I think the topics are interesting and accessible. Of course, many other institutions have stuff online.

In particular, I thought Ian Shapiro's lectures on Power And Politics In Today's World was a great series of 20-some lectures. He basically starts at the end of the Cold War and goes through the modern day -- it's like a history class of the last 30 years.

A "more practical" alternative is something like Google's IT class on Coursera (which is NOT free). I can't vouch for the class, not having taken it, but if you have the money to pay for it and want to have some certificate you can point to as a concrete achievement, you can try it.

r/slatestarcodex • comment
1 points • Extra_Negotiation

This is good advice - I'm actually writing the PMP in about a month, and have the PSM I already.

What's your take on google's news of new jobs and their focus on supporting these two certs? I can't imagine you're landing a six figure job anytime soon after something like this.

It seems to me what might be happening here is that google is building out a model similar to salesforce - cloud saas and a bunch of admins/techs/BAs to keep it humming with each instance in each firm.

r/ITCareerQuestions • comment
1 points • Jrdnhrsn

what are the most valuable 2 or 3 certificates that will be marketable as a package deal?

All down to preference, but i'd put the MDAA, Google ITSP & CompTIA A+

Can I complete multiple certs in 3 months? How many? (I am very hard working and determined, so outside of those forces I mean)

Yep, if you really put your mind to it.

If not, how easy is it to be promoted? Could I get more certs after getting hired and rise up?

Certs will get your foot in the door, any good employer will pay for your CPD from then onwards.

What would be the most important cert as a base? And then what are some options of things that I could do on top of that?

A+ is baseline in most places. Running a home lab (even in VMs with the free 180 day eval is better than nothing) to learn a basic infrastructure is good.

What kind of jobs do different certs apply to?

A+, ITSP & MDAA is mainly service desk / desktop admin certs. You can then either look at Net+ or CCNA to branch into networks, Sec+ to branch into security etc.

Are they covered on professor messer? If not, where can I find study materials/practice exams?

Looks like that place only does the CompTIA certs. I used pluralsight for the MDAA and Google ITSP has all material needed in the course.

r/JordanPeterson • comment
1 points • PortAuPrinceHaiti

Absolutely, unequivocally, Yes!

I have strong feelings about this question and many thoughts. Some thoughts, in no particular order:

(1) Try to find people who similarly had humanities backgrounds but had great careers. Off the top of my head: Carly Fiorina studied philosophy and medieval history, Michael Eisner studied English, and others.

(2) Even software companies need to hire non-technical people. The reason is that even though software is written by techy people, it is used by non-techy people. And in order to build software that non-techy people are willing to buy, the company needs non-techy people as employees to tell them what it is that non-techy people want. The point of this example is that you may be surprised by what kinds of companies have openings for people like you.

(3) You may need to be willing to learn enough about something in order to get a job. Not to be an expert, but to know enough. There are all kinds of certifications out there, like Google's ITcertificate or the CFA. My point is that even though you never would have had the interest to spend four years studying something like this, you might find it very do-able to get a certificate that gets you a job.

(4) The purpose of the certificate is not that you will spend your whole career doing that, it is simply to get your foot in the door. Once you're in the door, your can use all your skills, including your literature/philosophy writing/analysis skills, to go further.

(5) I really want to emphasize that your literature/philosophy writing/analysis are more valuable that you think. I have seen people build whole careers on being organized, self-disciplined, clear-thinking, and being able to write a clear memo.

(6) I don't know if you're just about to graduate college, but if you are (and maybe even if you've already graduated): you're about to graduate into a recession. That sucks, but it's happened before. I graduated into a recession too. If the job market is really bad, I would very much consider doing something else for a couple of years: teach in an urban school, join the Peace Corps, join the military, teach English in East Asia, teach in a private school (contact the headhunters), volunteer on an American Indian reservation, do physical labor, etc. If you're young, a bad job market is an opportunity in some sense: you can go build yourself as a person without fear that you're missing out on an economic boom. Plus anything you do that shows initiative, hard work, adaptability, and perseverance looks good on a resume.

TL;DR: you may have to look around a lot to find a job, but in the long term your literature/philosophy writing/analysis skills are more useful than you realize.

r/it • comment
1 points • AlienSexualAbuse

Hey! I made a similar post yesterday and got some good responses. Check em out they might help you out. Here's a few things I learned from responses and research:

- IT is insanely broad and its going to take lots of research and knowing yourself to decide on a direction. Good news is lots of pieces (like A+ certs) build a foundation for everything. By the time you start specializing you'll know where you are headed.

- Helpdesk is the best place to start entry level

- Certifications seem valued over degrees

- Small company = more diverse jobs with chances to learn, larger company = more specialized roles

Links to check out:

If you want to go nuts and see a bunch of certs check this out:
I found a cool new google cert. You can find videos on this on youtube without paying for the course:

edit: added links.

r/Criminology • comment
1 points • Richard_Ludwig

Get some IT certs, go into cybersecurity?

That's what I'm doing.

You could be ready in months.

r/Criminology • comment
1 points • Richard_Ludwig

Get some IT certs, go into cybersecurity?

r/ITCareerQuestions • post
1 points • tommytucker7182
Help Required - Google IT Support Professional Certificate

Hi Folks,

Im new to reddit - can anyone give me any input on the google course on coursera;

Im a project manager at present in networking and im currently studying cisco CCNA (yr 2 of 2). I dont have a background in IT, apart from using a PC every day in life! I would like to segue more into IT project management, as i feel this would complement my CCNA accreditation (assuming i pass the exams)!

Does the google course above seem like a good starting point for someone to learn more about IT from a beginners perspective? Im not looking to become an IT support person, or a developer or anything like that, merely continue, if possible to be a project manager. I realise it wont compensate for a degree in IT.

It says on the bottom of the course information that a combined certificate is available (CompTIA A+);

I cant go full time education and my local college doesnt have any other part time begineer course.

Thanks in advance,

r/ITCareerQuestions • comment
1 points • aScottishBoat

u/WholeRyetheCSGuy and u/FrankenSpankin4592,


I know many software developers who are bootcamp graduates, who got jobs without having internships or higher education. This is a trend development is seeing. How is IT? For example, Google's IT Support Professional Certificate is similar to a software engineering bootcamp, and similarly has students trained and job-ready without having internships. What are your thoughts on this, or similar, programs?


Link 1

Link 2

r/thenetherlands • comment
1 points • CmdrMmore

Ik denk dat hier al een paar mooie tips zijn gegeven. Als je echt een baan wilt gaan zoeken in systeembeheer dan zou ik inderdaad focussen op de Microsoft producten. Microsoft heeft momenteel ook een samenwerking met Pluralsight waar je voor vrijwel alle Microsoft certificaten gratis kan leren:

Certificaten zoals AZ900 zijn bovendien relatief goedkoop (€100,-), maar niet per se noodzakelijk. Als je in een interview kan aangeven de stof te hebben geleerd en vragen over de inhoud kan beantwoorden dan denk ik dat je net zover komt zonder als met certificaat.

Wil je meer de marketing kant op wilt dan kan je gratis allerlei Google cursussen doen: (denk aan Google Ads, Marketing, Analytics). Ook heel waardevol als je een beetje entrepreneurial ingesteld bent.

Google biedt daarnaast een hoop programma's gratis aan via Coursera: -- Net name Google's IT Support Professional Certificate geeft een goede fundering en kan je in ongeveer twee weken doorlopen (kennis is vergelijkbaar met Comptia A+). (volgens mij kan je bijna alle gratis "auditen/inzien", alleen voor het bewijs dat je het afgerond hebt betaal je).

Als je meer de coding kant op wilt dan is CS50 en de link naar Comptuer Science op Github die al eerder gepost zijn goede startpunten. Misschien ook iets van Google IT Automation erachteraan:


r/WorkOnline • comment
1 points • NamelessFrame

If you want to bring your IT support skills up to current standards, Google is offering an IT Support course that starts today (February 5, 2020) on Coursera. This might also be good for those who have an interest in entering the field. It apparently tracks to the COMPTIA A+ exam objectives, but you don't need to focus on that exam. Most Coursera courses can be audited for free, but there is usually a significant charge for a certification. I don't see that charge listed on this one, but you get a free 7-day trial. If the fee pops up later, just audit the individual courses. Just in case that link doesn't work for the U.K., here's Google's page regarding the course:

YouTube also has some courses that can help you get up to speed on IT. Professor Messer has a good series of videos. Anyone who is new to IT should start with the A+ courses, then Network+, then Security+.

r/fortinet • comment
1 points • sardinasa

There are many free programs online that offer free IT certs. On the note for NSE, you can request Access to NSE 4 if you have registered devices, You could also attempt to reach out to your Fortinet Partner to contact your local Fortinet Team and pose the question for an NSE 4 Voucher.

Option B

Search the internet for grants in cyber and IT such as those listed below.

If something does not apply, feel free to ask or ask me about it. Also please share with someone you think would benefit from the information below.

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