Google IT Support

I’m a Cybersecurity Deputy Director for a federal agency , I started in The US Army as a help desk tech, and my first task out of the stalls was upgrading our Zenith 386 PCs to a whopping 4 Megs of RAM…WooHoo… I volunteer my 30+ years of experience to our internship program to help up and coming cyber professionals mature in this field. In addition, 2 of my 3 children have followed in my footsteps. I would recommend that you watch and familiarize yourself with this crazy world by watching and soaking up a good understanding of the ITF, but skip the cert. It will make your grasp of A+ a bit better. This is the training program I ask my interns And own children to follow on their professional development. IFT (noCert you can find cheap classes on Udemy or Stackskills for this one) A+, Net+, Sec+ then branch off from there. Training aides:

1. ⁠⁠⁠⁠Professor Messer is always a good one since it is pretty much a free resource.
2. ⁠⁠⁠⁠Udemy Mike Myers, very entertaining and fills many of the Messer gaps.
3. ⁠⁠⁠⁠Udemy Jason Dion practice exams. Helps with practice and comfort with testing and a great study guide as you have a chance to review your wrong answers.
4. ⁠⁠⁠⁠Once you get established and makes some $ www.Cybrary.it cost some money, but one heck of a resource. For about 250 a year you get access to all sorts of classes and testing material and best of all LABS to mess around with. It’s worth it’s weight in gold taking the SOC1,2,3 track alone. Not to mention the MITRE ATT&CK training they started to offer as of late. In addition to ISC2, Comptia, MS, Cisco etc…
5. ⁠⁠⁠⁠Also pricey, oriely books online. Has some really cool features like Cybrary but the feature I like and use myself are the live seminars to brush up on your cyber skills.

Also, Google IT Cert is Amazing starting point.

Here is the link to the Google I.T. Support Professional Certificate:

https://www.coursera.org/professional-certificates/google-it-support?utm_source=gg&utm_medium=sem&campaignid=2024515338&adgroupid=71205997189&device=c&keyword=google%20it&matchtype=p&network=g&devicemodel=&adpostion=&creativeid=354796883711&hide_mobile_promo&gclid=CjwKCAiAgc-ABhA7EiwAjev-j-9LpLEHvhIxrxGX5AtiSenXCVVcfWN0aHNh8U4axx3Vvi72USvcARoCV8kQAvD_BwE

There are 5 courses in this professional certificate course and you will need to pass all five:

1. ⁠ Technical Support Fundamentals
2. ⁠ The Bits and Bytes of Computer Networking
3. ⁠ Operating Systems and You: Becoming a Power User
4. ⁠ System Administration and IT Infrastructure Services
5. ⁠ IT Security: Defense against the Digital Dark Arts

I believe Google/Coursera is still offering a 7 day trial. Please Let me know if you have any questions or concerns.

Also check with your local library as they might offer online resources that I mentioned above for FREE!!

Good luck

I know google offers an IT support program for fairly cheap, and will allow you to get certification, heres a link to it

https://www.coursera.org/professional-certificates/google-it-support

you dont need any courses. if you have 0 experience with tech at all do this as a very baseline

https://www.coursera.org/professional-certificates/google-it-support

You dont need any qualifications or experience to get an entry level job. you just have to prove that you want to learn and can talk your way through problems and have good analytical thinking when faced with a problem

The Comptia A+ is included in the tuition. It's the exam for the IT Foundations class. I got a free Google certification to get accepted. If you do that you won't have to fork over the $250 to take the A+. I also have no IT experience and it took me 4 weeks to complete the Google cert.

https://www.coursera.org/professional-certificates/google-it-support?utm_source=gg&utm_medium=sem&utm_campaign=05-GoogleITSupport2-US&utm_content=05-GITSupport2-US&campaignid=8867797436&adgroupid=90942126204&device=m&keyword=google%20it%20certifications&matchtype=p&network=g&devicemodel=&adpostion=&creativeid=411247815986&hide_mobile_promo&gclid=Cj0KCQjw6NmHBhD2ARIsAI3hrM1d8pOid-7aEcGBR_GBxkIscZskyYUQiwW5HoKZa56lGSGUR2FQ50MaAnKqEALw_wcB#courses

Here's the direct link for anyone interested: https://www.coursera.org/professional-certificates/google-it-support

When I click through from the search results for "free google certification" I get to this coursera page, which says "Enroll for free" https://www.coursera.org/professional-certificates/google-it-support?utm_source=google&utm_medium=institutions&utm_campaign=gwgsite

That course looks good.

My friend is doing this one currently. Personally I think it's a bit more practical for actually getting a job (python and git are not used day to day for general IT roles in my experience, but those are still definitely good skills to have long term)

My point about CCNA is that I think it is much more trouble than it'd be worth for you. It is incredibly specific to fulltime network engineers, and I think your goals should be broader and more focused on cloud resource management, just from a job prospects perspective. CCNA is difficult and time consuming even for people with an undergrad in computer engineering (I have two friends/coworkers who got it), and in 2020 it's only essential for people doing low level network work. A lot of that work is abstracted away by cloud providers now.

That being said, attaining your CCNA would give you great insight into how computers communicate and are secured, and would definitely be valuable to you. I just think there are quicker/easier paths to IT.

If you mean Eastern US, I'm in Boston (Amazon is building a big office here), so maybe we'll cross paths :)

Glad I could help! Idk about paying money to get the actual certificate, because I'm not sure how much value employers put in them. But, for learning purposes, there's tons of specific course programs for IT that you can go through. For example, a IT support specialist certification program, taught by Google:

https://www.coursera.org/professional-certificates/google-it-support

Good luck 👍

Would pursuing the Google IT Support Professional Certificate help break into the Health IT field?

I know the Health It field would require some IT experience, would a baseline IT course assist in giving me the background needed to break into the Health IT field?

https://www.coursera.org/professional-certificates/google-it-support

How do you feel about a work from home job?

Since you're studying for the A+, you might take a look at this training. It's free if you fill out the financial aid forms.

Google IT Support Professional Certificate

Yup, it's this one: https://www.coursera.org/professional-certificates/google-it-support

You could literally sign up for it today, finish the module in a week (if you're dedicated enough) and then immediately send the results to apply it for RPL before you even start your upcoming term.

No se si te sirva, pero hay una certificación de soporte TI de Google en Coursera. Sacarlo en 6 meses debe salir unos $300 USD. edit:formato

I may be an outlier here but the Google IT Support Professional Course is amazing:

Google IT Support Professional

It would need to be a side quest because of the cost but it’s achievable if you really put in the work into the modules. If you have a network+ and A+, it would be a good next step for junior/seniors. They also offer job placement help and a full LinkedIn Group.

Many of my Midwestern friends that used to work in manual labor jobs have slide over to IT through this course. One friend was committed to doing it in 2 months and finished it in 50 days.

I recommend you taking this excellent course (and it’s free): https://www.coursera.org/professional-certificates/google-it-support

Otherwise you can take something like the Technical Support Professional program from BCIT.

IT is always in demand…if you have great communication skills I don’t think you’ll have too much trouble.

Good luck!

Thinking about getting the Google IT Support Professional certificate to increase my chances for a new job. Does it help or are there better options?

Google IT Professional

>On the website it claims to adhere to the same objectives as the newly updated CompTIA.

Can you reply with the link to this page?

The only thing I've found close to this is the Coursera course description (https://www.coursera.org/professional-certificates/google-it-support), which says:

>You can also earn a CompTIA and Google dual credential when you complete the Google certificate and pass the CompTIA A+ certification exams.

This means that you will earn a credential for every credential exam that you pass. You will also earn a Microsoft credential if you pass a Microsoft credential exam, and a Cisco credential if you pass a Cisco credential exam.

I think they were really just trying to cross-promote their own training classes, but it wasn't quite so obvious in the execution.

Generally speaking, the Google certification and the CompTIA A+ certification are different and the two certifications are not designed to cover exactly the same objectives.

Follow-up with a link and we'll see if we can figure out what they're talking about.

How about anything customer service related, especially in the IT field? Keep getting certifications (employers often willing to pay) and move up the ladder.

So many tech companies are remote now and for the foreseeable future. Your location doesn't matter, just need reliable internet and an adequate computer.

Google is offering free training through Coursera right now. There are several certificates that don't require prior IT knowledge or training.

https://www.coursera.org/professional-certificates/google-it-support

Good luck!

I started taking this online IT course because I want to be able to work from home: Google IT Support Specialist certificate

Don't know how it's going to work out yet :-)

I think the #1 thing to keep in mind is that experience and an aptitude to learn speaks so much more loudly than education. Take advantage of being in your CIT program and look for ways to apply what you're learning into a sample portfolio- e.g. if you're going for a tech support job then:

• Look at getting a certification (Example)

• Create some scripts that automate tasks (Python ideally)

• Create a /r/homelab

• Etc.

I didn't really do any of these things and my grades were just average. I lucked into a F/T tech support position starting at minimum wage. Biggest recommendation I can give there is to:

1. Never stop trying to improve your skillset

2. Shift into consulting ASAP (if your focus is making money)

Also https://www.coursera.org/professional-certificates/google-it-support

google certificate link, if you're interested: https://www.coursera.org/professional-certificates/google-it-support

Feel Trapped. Need Advice for prospective Software Dev. Not currently working in my career field.

Hello all,

I'm new to the community. But, recently I somewhat feel a bit hopeless. I was hoping I could get some sense of direction or confidence.

I currently attend University of Phoenix (online school) pursuing my Bachelor's in IT with a focus on software development (UofP gives a certification for this Software development portion). I am about 2 years in of 4 to completing my degree.

For the last 2 years, I've been working at a casino near Livermore, CA. Basically, I work as a third party proposition player for a corporation that has contracts with cardrooms. Needless to say, this obviously does not help me advance into my field. My other experience is also unrelated to IT (Call center work).

I have grown tired of working at the Casino. I stay up long nights, always end up staying overtime, and we're always short-staffed. I am paid $18 an hour which is more than most other jobs, but I'm wanting a lot more. My goal is that I want to be in my career field and financially secure enough to live on my own.

I do not have any certifications,although I have been saving money to take them. From what I'm reading, it seems I need one or a few in order to land an entry level job.

I am ignorant of the kinds of jobs I can get in software development. I was told I can go into fromt end or back end development.

My classes in college thus far have only just begun to dive into programming after a few introductory courses to cybersecurity and A+ core knowledge. I am objectively just getting started with any particular programming language.

Would you all be able to help me gauge what jobs I could go for in Northern CA at the entry level?

And if I wanted to get out of my job as soon as possible, what certifications should I be getting? How can I get sufficient "minimum" knowledge to get into my field?

I've heard a lot of good things about the Google IT Support Professional Certificate but, I'm not sure if getting that would get me into the field?

Thanks in advance for any help. I really want out of the casino and into my career.

I would do the Google IT Support Rep Fundamentals Cert. It is free and puts something on there sooner than later. While not as in-depth--it is a helpful crash course that can help you get a gig. While it says 6 months..not like that. If you hit it hard and focus up when not working--you can get it dont in a week+ (give or take) and it would be free. If it takes longer..I think the price is like $19 for the month and you can cancel after.

https://www.coursera.org/professional-certificates/google-it-support

Down the line...maybe A+...but you may not need it. Especially if affordability right now is a concern.

Take a look at Gerald Auger and Josh Madakor on Youtube. They have some great labs that you can then put on your resume. They even show you how to input and where. They have general labs/projects on Active Directory, SIEM's, Networking, Powershell, Nessus, etc.

All of this will aid in getting your foot in the door. They also have lots of tips for zero experience work at both the Helpdesk and entry level IT base.

Good luck to you and glad to see you jumping into something that interests you. I am right there with you. 35 years old (with a few years in very broad tech support but nothing special...and even that was back in 2013.) I have been a Broker/Realtor and Community Manager since. Did the Google Cert and am close to taking my Sec+ as I wanted to go into Info Sec personally.

Keep us posted.

I signed up for the free trial of it, completed two of the five courses in three days because I went to college for IT but dropped out so I know some still. Seems pretty chill so far.

Here's a tip, if you complete some courses and wait a couple days before the trial ends, go cancel the trial and it will offer you 50% off.

I'm also using this course on top of my existing knowledge for training to take the CompTIA A+ exam.

Check this out as a start, then go work for a MSP to get some real world exp: https://www.coursera.org/professional-certificates/google-it-support

Anything on Coursera

https://www.coursera.org/professional-certificates/google-it-support

Depends on a RAID setup, and the server itself, surely.

Just getting out into IT? I’d recommend this:

https://www.coursera.org/professional-certificates/google-it-support/

Comptia is a starting point for people breaking into the field as it shows a baseline understanding of terminology / concepts.

If helpdesk is something you are interested in, you can look at Google's Help desk certification .

As not for getting a job, I would evaluate your resume. Is it not clear what role you are after? Is it lacking attention to detail? Where are you looking for job postings? Networking with any people in the industry? LinkedIn for example has lots of help desk position postings.

I would start with Google IT support certificate. Having a degree in computer science would help, but many things would not be necessary.

So I feel the need to point this out that The FAQ on the Coursera page indicates that it will prepare you for the CompTIA A+ certification. So the logical conclusion is that if you indicate you have completed the study guide and are looking to certify further, that is very helpful in getting an advantage towards getting a job.

Can you get a job with that certificate and no work experience or other education? Doubt it.

Google IT Support Specialization. Yan una kong nakitang interested ako kaya take agad.

1. Technical Support Fundamentals
2. The Bits and Bytes of Computer Networking
3. Operating Systems and You: Becoming a Power User
4. System Administration and IT Infrastructure Services
5. IT Security: Defense against the digital dark arts

Ayan full list ng

From what you say, you might be interested in this:

https://www.coursera.org/professional-certificates/google-it-support

https://www.coursera.org/professional-certificates/google-it-support/?utm_source=googleit&utm_medium=institutions&utm_campaign=sem&utm_term=google%20certification&utm_content=us-en-sem-brand&gclid=CjwKCAjw4MP5BRBtEiwASfwAL-bwc-AS-2OSKA6kQmNiqKU2zkiMRhHo26Z0mlgfn7-Qb4v6pm1C_hoCGnkQAvD_BwE

I did this 2 years ago, working from home ever since.

There are a lot of directions you can go but let's start with your statement " its clear I am IT illiterate. " Most posts in IT subreddits will assume a certain level of baseline knowledge but it seems you might not be there yet. Even before jumping into anything like a regular industry certification, you might look at a basic one that establish that foundation. If the information covered in certs like A+ and Network+ are the concrete slab foundation, you're starting at ensuring the ground under the slab is flat and had a coating of stones before you pour that concrete.

I suggest you take a look at the Google IT Support Professional https://www.coursera.org/professional-certificates/google-it-support

It was a program on Coursera operated by Google, the link is https://www.coursera.org/professional-certificates/google-it-support? - it cost me 75 a month and I believe there is a 300/yr option available. I would have ideally did the year but funds weren't available.

En el área de IT Google IT Support (También esta en español)

Thanks for the feedback. I worry a bit about that employment gap as well, but I feel pretty confident that I would be able to find some part time work at the least, which would keep me from having a true gap in my employment. I also just learned that the course is only Monday-Thursday, so that would leave more time to work than I originally expected.

Really, I think two of the most important questions I have here are if the certs are worth my time:

1. Will the CompTIA A+ help my long term earning potential and put me above equally experience candidates after I have some real IT experience?

2. Will an IT certification from a community college give me any bit of edge in the long term? Will this be equally helpful to an A+ or will it be meaningless next to the A+?

As for the Google IT Cert, it's not nearly as well recognized as the A+, but from what I've learned it's actually a great course for learning and practicing many skills related to entry level IT.

Money: This would put a massive dent into my emergency fund savings, but I live with a significant other of many years who has great savings and would be able to keep us afloat if I struggled for any reason. My plan would be to get a higher paying job as soon as I finish this program and go into overdrive with rebuilding my savings.

I think your idea of converting your old comp to an ESXi host is a great move. Tinkering at home - especially fixing problems that come up - gains you valuable experience and knowledge.

Another route you could go would be tech support where you'll be exposed to a wide variety of issues. It's not for everybody but the bar for entry can sometimes be much lower. I would also argue that having strong familiarity with user experience is important for any job in IT. Google offers an IT Support certification that's pretty darn good.. Having some kind of certification will go a long way towards helping you land a first job.

I personally started with a Microsoft desktop support for Windows certification back when they offered such things. My first IT job was at a nonprofit that didn't mind hiring somebody without prior employment experience. After about three years there I had the skills and resume to transition to another support job where my pay just about doubled. From there I learned enough to move out of tech support and into their infrastructure group where I am now.

My professional network shared this with me so I wanted to share it with you. https://www.coursera.org/professional-certificates/google-it-support

https://www.coursera.org/professional-certificates/google-it-support

Also do you mean this?: https://www.coursera.org/professional-certificates/google-it-support?utm_source=google&utm_medium=institutions&utm_campaign=gwgsite

https://www.coursera.org/professional-certificates/google-it-support

Aside from doing a second degree in computer science (which, from my experience, isn't always what you need), the type of thing you're describing is a bit scarce in this region. TrueCoders was a for-profit bootcamp running in-person classes locally until the start of the pandemic. I'd enquire and see where they are at.

Re Innovate Birmingham - it's a non-profit with a mission of filling the local tech skills gap. They do a bunch of work with regards to eliminating barriers for non-traditional programming and tech students (making sure things are in place that help students who have limited means stick with their programs, arranging internship opportunities, making sure that the local post-secondary institutions are teaching what's actually needed locally), and the bootcamp is one of them, and ahem, making sure that non-trad students don't get filtered out of the hiring process). The fraternity/sorority/good ol' boy network is strong in this region, and they've been quietly helping develop the regional tech connective tissue past that.

They also run a data analytics bootcamp, another skill that we're short of in the region. I taught computer hardware with the Innovate Birmingham for a couple of years. Jeff State started up a similar program, so they stepped back and are helping Jeff State and Lawson College get their students through hiring process.

I have hand tattoos and have never had a problem finding an office job. I work in IT, there is a free Google certificate course that could get you started with entry level help desk https://www.coursera.org/professional-certificates/google-it-support.

Google has a IT certification program among others.

https://www.coursera.org/professional-certificates/google-it-support/?utm_source=googleit&utm_medium=institutions&utm_campaign=sem&utm_term=google%20it%20certificate&utm_content=us-en-sem-brand&gclid=CjwKCAjwvtX0BRAFEiwAGWJyZGEXqmxeM7tmViOE65F3AIFW5F6Yapm2rnZa7_GO6lYAl_B5dU80bRoChgkQAvD_BwE

Mentioned the difference in IT and software engineering in the comment above, but here’s an example of an IT course developed by Google: https://www.coursera.org/professional-certificates/google-it-support

From the description: - Learn to perform day-to-day IT support tasks including computer assembly, wireless networking, installing programs, and customer service - Learn how to provide end-to-end customer support, ranging from identifying problems to troubleshooting and debugging

Again some companies may have their IT team do software development for internal projects, but I assure you most companies nowadays have a very clear difference between what an IT team does, and it’s not having them build websites and software for the public.

https://www.coursera.org/professional-certificates/google-it-support

First of all, why the hell are you taking German literature? Talk to your academic advisor because that’s insane. Don’t blame the school for the fact that you’re doing auto generated course plans. Take some responsibility and choose better classes that will be applicable to your program.

It can be done for almost free, you can take online classes- the university where I work has online classes that are 1/5 of the cost of campus classes.

• look into getting credits for work experience. Most schools have a 3rd party assess credits after you put together a case. I’m not super familiar with it, but every school I’ve worked at has offered it, it’s usually 12-15 credits worth

• have work training assessed for credit. IT certs, police academy training, military service (JST), medical training, I had a regional retail manager get copies of her online work training through her employer (she had copies of her scores and topics covered) and get 12 credits towards her business administration degree- not much considering all that she does, but it’s 4 classes that she doesn’t need to take for training she already did and got paid for. Not too shabby!

-You can do them at community colleges that are even cheaper.

-You can take CLEP exams, which are $85 each, and they have 34 that can be accepted for transfer, mostly for general education subjects. You can find study guides for the tests online FREE.

-You can get them done at the many insanely cheap online subscription services like Sophia Learning, StraighterLine, Saylor University, etc. we accept the credits for about 100 classes between them and we’re a regionally accredited school- these are accepted at most schools and transfer very easily. Sophia Learning was FREE during the summer. While a student was waiting to transfer in for September, she took 4 classes...for FREE.

-I just had a student pay $50 for a Google certification off coursera. He’s not going into IT, but used the 9 credits (yes, 9 for $50, I’m not going to lie, I was SHOCKED that was the outcome, I was expecting 3 at best if we even accepted it at all) as free electives because my school accepts them as certain entry level IT courses that aren’t needed for most majors, but could be electives . I just checked, it’s actually free right now: https://www.coursera.org/professional-certificates/google-it-support/?utm_source=googleit&utm_medium=institutions&utm_campaign=sem&utm_term=google%20certification&utm_content=us-en-sem-brand&gclid=CjwKCAjwkdL6BRAREiwA-kiczADajRkMxg_r5PbGqCyHc22PwWCMsgyjw2Xm4UXQwROpRZ8cRQUo2hoCjpsQAvD_BwE

I just gave you a few tips that can save you literally 25-50% off your tuition costs. They are very easy to find now that I made you aware of them, but you have to do some work to make it happen like doing research online and checking with your school to see what they take (even Harvard accepts up to 16 CLEP exams. HARVARD- I don’t want to hear the “I don’t think my school accepts those” excuse which I hear all the time- actually check) Is free education going to be handed to you? Hell no, not with this guy that people voted in for president!!! Can you show some grit, put some work in, and find ways to make it happen? Yes!

Don't let cynicism of life affect curiosity. Somewhere, something interesting is waiting to be known.

Improving english listening skills opens up a world of online courses whose only stumbling block is english. Courses like this one, for example.

I completed the Google IT Support Certificate that was designed by Google and offered through Coursera. I have had 10+ years of self-taught experience working with/in IT but I learned a lot from this course.

This certificate and my experience helped me get a job this past year as a help desk tech working for a hospital that is part of the network of a world-famous hospital. I don't have a degree.

Degrees are nice but depending on the role they really want to see experience.