Communicating During Global Emergencies

share ›
‹ links

Below are the top discussions from Reddit that mention this online Coursera course from Emory University.

Offered by Emory University. In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, ... Enroll for free.

Reddsera may receive an affiliate commission if you enroll in a paid course after using these buttons to visit Coursera. Thank you for using these buttons to support Reddsera.

Taught by
Dabney P. Evans, PhD, MPH
Assistant Professor
and 1 more instructor

Offered by
Emory University

Reddit Posts and Comments

0 posts • 2 mentions • top 2 shown below

r/moderatepolitics • comment
3 points • ryanznock

https://www.coursera.org/learn/communicating-during-global-emergencies

It seems like Emory is offering it for free, with a new suite of students starting each week. It's nothing that mindblowing, just a three week course. The focus is more on communicating with the public, though it might be useful for communicating with journalists.

I'm one week in. The 'textbook,' such as it is, is a free (I think?) PDF from the CDC that walks through a recommended philosophy of CERC - Crisis and Emergency Risk Communication. Basically,

  • Be First.
  • Be Right.
  • Be Credible.
  • Express Empathy.
  • Promote Action.
  • Show Respect.

You want to make sure you communicate quickly, so folks don't start looking for less-reputable sources. You want to tell the truth, and be honest about what you don't know and what you're doing to fill in the gaps.

Don't lie or mislead to try to calm people. Give them recommendations for things they can do so they can try to have some sense of control. (And be active - "Boil your water" - rather than restrictive - "Don't drink tainted water.")

Make sure people trust that you care about them, and that you don't look down on them. You might have to ask them to do things that suck for them but help the greater good, and they need to believe you have their best interests at heart.

r/JETProgramme • comment
2 points • hableton

I'd love to hear what kind of online certifications you end up pursuing! I took advantage of Coursera's COVID-19 free courses (that they may still be offering? This one's still free if you're interested!). They were a ton of fun but I'm not sure how useful they'll end up being in regards to professional development haha